Privacy & Cookies

Privacy & Data Protection

Your privacy is important to us so we only use the information you provide about yourself lawfully and in accordance with the current UK Data Protection Act. If you have shopped with us or joined our mailing list we will hold your name, billing address, delivery address, telephone number and email address. Information provided by you online will be used to process your order, deal with queries and to keep records of the transaction. The personal data you submit, and our records of your visits to our website, is also used to monitor and improve our service to you.

If you have given us your consent, your information may also be used to keep you informed about Maison products, promotions and services.

We do not share this information with any third party. However, to process your order, we have to provide your data to third parties who are directly involved with your order, e.g. our carriers and payment partners.

By placing an order with us, you agree to your data being processed by Maison, its agents and partners.

If you wish to view, amend or remove your personal information, or if you prefer that we do not email you to tell you of promotional offers, please contact our Customer Services team at or telephone us on 020 8940 0230.

This Privacy policy may change from time to time. Please check back frequently to see any updates or changes to our privacy policy. You should always check the Privacy policy before using this site, even if you have visited it in the past. This ensures that you will be aware of any changes.



In addition to the information that you supply to us, information and data may be automatically collected through the use of cookies.
Cookies are small text files stored within your web browser when you visit certain web pages. Cookies do not collect personal information about you nor do they allow us to access your computer in any way. All information is collected lawfully and in accordance with the Data Protection Act 1998.

Please note that cookies can't harm your computer.

We use cookies to identify which pages are being used. This helps us to analyse data about web page traffic and improve our website in order to tailor it to customer needs. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

We only use this information for statistical analysis purposes and no personally identifiable information such as credit card details are stored.
You can choose to accept or decline cookies. Most web browsers will automatically accept cookies. You can modify your browser security settings to block cookies, although you should be warned that changing cookie settings will mean that you will not be able to purchase items from our website.

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