Testimonials

We believe we have many happy and satisfied customers, here are just a few of the things our customers have said about us recently. We welcome all your comments good and bad so please contact us.

Magnificent Furniture

Thank you for your knowledgeable advice from your unfailing friendly team. Great communication, being available and calling back when you said you would, going out of your way to cover for late delivery outside your control, excellent delivery and caring after-service, and of course the magnificent furniture for our orangery and breakfast room. A truly fantastic all round service.
R. Grabowska

Very Friendly And Helpful

Thank you for delivering the recent order of one large coffee table, nest of tables and side table so promptly and efficiently to my home. The products are of a really good quality, your team in Richmond were very friendly and helpful, even the delivery men were extremely professional and careful. I have had many problems with finding French style furniture over the last two years, now I wish I had just come to Maison in the first place! I cannot fault any part of the purchase process with you, from product quality to customer service levels, you have been unbeatable. Even after delivery and upon calling to enquire how to clean the products without damaging the wood, I was guided and advised of the best way forward, time was taken to ensure I was satisfied. I was even offered a product (already existing on the tables), should I wish to top up their shine over time. I will be returning to Maison for my dining table and chairs in the very near future, looking forward to another pleasurable experience with you. I would definitely recommend anyone who is into French or shabby chic style furniture to Maison in Richmond.
S Mansurian

An Ode To Maison

One customer even felt the need to write us a poem on our 10th anniversary in 2011...

There is a shop I love to visit, Maison is this gorgeous shop’s name,
They sell all sorts of furnishings from a cabinet to a picture frame,
The shops they are in Tunbridge wells, Dorking and Richmond Hill Rise,
To help their 10th Birthday hope this poem is a nice surprise,
With a wedding list service, gifts and candles, mirrors and sideboards, too,
Quality is what this shop is about, just for that I’m happy to queue,
The children’s & the nursery goods are simply second to none,
Everything’s so appealing, designed with a good sense of fun!
So, I wish dear Maison a happy Birthday and look forward to many more years,
I hope they continue to open more shops and help with all their shoppers fears,
Of course I must mention the cheerful helpful staff,
And I hope you celebrate your birthday, with a poem that has made you all laugh.

E. Wyatt

   

Exemplary Service

As we were moving house we had a vision as to the type of furniture and accessories we were looking for, we did our research and came up with a list of retailers who fitted the bill. Having narrowed it down we found that Maison easily extended it's offering over it's competitors. We were able to furnish our place largely on the innovative design and quality of the product coupled with the exemplary levels of service we received. We therefore would have no hesitation in recommending Maison - please go and see for yourself - you will be delighted .
A. Marsh

Outstanding service

Maison is an inspiration from the moment you walk through the door. The quality of its goods, can only be matched by the outstanding service of the staff that are all prepared to go the extra mile to please!
Mrs. Clifford

 

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